Managed Colocation Services for Servers and Network Infrastructure
Keep ownership and control of your hardware. Let Nuday handle the day-to-day infrastructure work.
USD pricing available on request
From Colocation Space to Actively Managed Infrastructure
Traditional colocation gives you secure data centre space, power and connectivity while your organization remains responsible for the equipment inside the rack. That model works well when your IT team can visit the facility or has enough staff to monitor and maintain the environment remotely.
Managed Colocation adds an operational layer. Nuday keeps an agreed inventory of the equipment under management, monitors basic availability, maintains the operating system within the agreed scope, handles routine hardware and rack work, documents network and IP information, and responds when a covered infrastructure issue occurs.
A node is any single server or network device — switch, firewall, router, storage appliance — installed in your Nuday rack space. Each node is billed and supported individually.
What’s Included
Nine services, one monthly rate per node
You keep full ownership of your hardware. Our technicians keep the operating system, physical hardware, and network connection running, documented, and up to date.
Asset Documentation & Network Inventory
A complete, always-current inventory of every device you own in our datacenter — make, model, serial number, rack position and port assignments — so you always know exactly what’s installed and where.
IP Address & Network Record-Keeping
We track and manage your IP address allocations, including subnet and reverse DNS records, as part of your ongoing network documentation.
24/7 Uptime & Availability Monitoring
Your node is continuously monitored for ping response and uptime. The moment a fault is detected in the operating system, hardware, or network connection, we proactively notify you and begin remediation.
Hardware Deployment, Racking & Decommissioning
Full install and removal service — unpacking, racking, cabling, and powering up new equipment, plus safely unracking and removing hardware you’re retiring or replacing.
OS & Firmware Updates
Routine operating system patching and firmware updates, applied on a scheduled maintenance basis and coordinated with you in advance for any required reboot.
Licensing Advisory
Our technicians advise on OS, support, and firmware licensing renewals and options, so you’re never caught off guard by an expiring license.
Shipping, Receiving & Equipment Recycling
Send new hardware directly to our datacenter — we receive, secure, and store it until installation. When equipment is retired, we handle secure removal and environmentally responsible recycling.
Guaranteed 3-Hour Response Time
Every Managed Colo request or alert is acknowledged and responded to within 3 business hours, guaranteed.
Monthly Health & Inventory Report
A monthly summary covering your node’s uptime, any incidents handled, and your current asset and IP inventory — delivered straight to your inbox.
Managed Colo covers the operating system, physical hardware and network connectivity layer. Application, database and website troubleshooting, third-party software, replacement parts and licence purchase costs are not included.
Compare Plans
Which management plan is right for you?
Managed Colo is available on any Nuday colocation plan — Single Server, Quarter Rack, Half Rack or Full Rack. Colocation space, power and bandwidth are priced separately.
Get a Managed Colocation quote
Manage the infrastructure you own without sending your team to the data centre for every routine task or covered incident. Tell us what’s in your rack and we’ll come back with per-node pricing.
Guaranteed response within 3 business hours. No obligation.
What is remote hands, and why is it so popular right now?
Nuday’s Remote Hands Level One service is one of our most requested offerings because clients leverage our expertise to manage, maintain and support their IT infrastructure without leaving their home office or traveling to our datacenter.
Our experienced technicians are on-call 24/7 and ready to support clients at all times.
With an emphasis on physical distancing measures to mitigate the spread of COVID-19, this contactless service helps businesses prioritize safety and maximize productivity by outsourcing a portion of their IT services to Nuday.
Included in the Remote Hands Level One service offering are shopping and receiving capabilities; clients can use the Nuday facility as a safe storage place for new hardware, software and other equipment, and pick it up when they’re ready to do so.
Remote Hands Support (Incident Based)
What tasks are part of the remote hands service, and how much does it cost?
- Hardware Maintenance
- Power recycling and Restarting equipments
- Performing a visual check
- Changing a network port or devices
- Replacing, plugging and unplugging a hard drive
- Connecting, disconnecting and replacing USB drives
- Simple network settings like IP assignments
- New Hardware Install or Replacement
Remote Hand Packages:
Per Incident:
Business Hours: $45 CAD or $35 USD / 15 Min Incident
Non-Business Hours : $150 CAD or $120 USD + $45 CAD or $35 USD / 15 Min Incident
Remote Eye Services
Stay ahead of hardware issues with Nuday’s Remote Eye Services, designed to give you peace of mind through proactive visual inspections inside your colocation racks. Our technicians provide 4 visual checks per month for just $75, ensuring your critical infrastructure is always under watch.
With Remote Eye Services, you get reliable oversight without needing to be on-site, helping you extend equipment life, prevent downtime, and keep your operations running smoothly.
$75/month | 4 visual checks
Premium Remote Hands Service
Nuday is also offering a professional monthly remote hands service package that includes all the Level-1 and also:
- Remote Hands and Eyes Service available 24×7
- Emergency maintenance
- Basic Gateway Monitoring and Alert
- Guaranteed Response Time
- 4 incidents per month (24 / 7)
- $550 CAD or $450 USD / Month
Nuday monthly Premium Remote Hands Service is offering supports clients by performing and resolving a multitude of technical tasks and incidents, so you don’t need to worry about your network and equipment.
Order Your Remote Support Service
Select the remote support option that fits you best.
Shipping, Receiving and Storage
Clients can have equipment delivered directly to Nuday datacenter.
To ensure the security of the clients’ shipped equipment, Nuday requires the clients to provide notice of any inbound shipment to the datacenter.
Please fill out the form below if you have any questions regarding the shipping and receiving packages.
Shipping, Receiving & Storage Requests
Send your equipment directly to Nuday’s datacenter with confidence. To keep all shipments secure, please notify us in advance of any inbound packages. Fill out the form below if you have questions or need assistance with shipping, receiving, or storage.